Shipping & Returns

Thank you for your order with Globe SmartLife! You're in great hands. Please see below information on our company shipping and returns policies. 

Shipping & Delivery

All orders will be dispatched within 3 business days from date of order, and sent via Express Post, with the exception of larger multiple/bulk orders which are shipped Standard Post. Please allow approximately 7 business days from date of order to receive your goods. 

Tracking your delivery

Once your order has been dispatched, an email will be sent to your registered email address with tracking information.

To track your parcel, enter the tracking code that was sent to your email into the Australia Post 'Track My Parcel' page here.

If you have questions about your delivery please contact our support team


Globe SmartLife do not accept returns or offer refunds. Exchanges are offered on faulty products within the 12 month warranty period. For any questions regarding your product please contact our support team